Outdoor shade sail

Learn. Build. Create.

Your complete resource for Shade Sails.

Everything you need to plan, design, install and care for your shade sail - expert DIY guides, product know-how and answers, all in one place.

FAQ'sAnswers to common questions

Your Shade Sail journey

Follow our 7-step process to plan, design and install your Shade Sail with confidence. From first idea to long-term care, we're with you at every step — so there's no guesswork and no surprises.

1

Learn

Understand the basics of shade sails and what to consider.
2

Plan / Design

Plan your layout, choose your shape and fixing points.
3

Prepare Mounting Points

Install poles, footings, wall plates or mounting eyes.
4

Measure

Measure between finished fixing points for an accurate fit.
5

Design & Shop

Use your measurements to design and order your custom Shade Sail.
6

Install Your Sail

Attach, tension and adjust your sail for the perfect fit.
7

Maintain

Clean, inspect and re-tension to keep your sail performing.

Quick Links

Our Fabrics Our Thread Our Edging Styles Installation Guides

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DIY Guides

Step-by-step, illustrated how-to guides for measuring, installing and tensioning your sail.

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Articles

Expert guides and practical articles to help you plan, build, and maintain your outdoor space.

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Downloadable Resources

Spec sheets, install PDFs and handy checklists to take on-site.

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Video Library

Watch expert advice, product insights, How To's and practical information.

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Still need help?

Chat with our team now — we're here to help you create the perfect shade solution.

Support Hub

Popular questions

Quick answers to what customers ask us most — from products to shipping and service.

No — all our fabrics are breathable HDPE shadecloth for sun and UV protection, not waterproofing. They soften light rain but aren't a rain roof, and we don't offer a PVC/coated waterproof option. Browse the ranges on our fabrics page.

No — you source poles or posts locally in steel or timber, and we supply all the stainless fixing hardware in our hardware range. Our poles & footings guide covers sizing and where to buy.

We're an online custom manufacturer, so we don't measure or install on-site — sails are made to your measurements and shipped to you. Our measure and install guides make DIY easy, we'll check your figures, and a local handyman can fit it if you'd prefer.

Choose a ready-made sail if a standard triangle or rectangle fits your space, or design an exact-fit custom sail for fixed anchor points or unusual shapes. Not sure? Start with the basics.

Yes — free DHL Express worldwide, with taxes and duties included, so there are no surprises at your door. The exact sail price (by size, fabric and edge) shows live in the configurator.

Monotec 370 (up to 98% UV, 15yr) is toughest; Commercial 95 (95.5%, 15yr) suits high-use areas; Extrablock 330 (95%, 10yr, FR rated) and Shadetec 320 (93%, 10yr) are great value. Compare all four on the fabrics page.

A workmanship warranty matching your fabric — 10 to 15 years — with SolarFix® PTFE thread rated 15–25 years. Keeping the sail tensioned and re-tensioned keeps it valid. See the warranty page.

Chat with us any time using the bubble at the bottom-right of the page, send project details through contact us, or browse the help centre. We're happy to review your measurements and recommend fabric and hardware.